Is INDNGRL Entertainment licensed and insured? Yes, we are Incorporated, licensed and insured up to TWO million dollars. additional permits and insurance maybe required per your venue and will be added to your invoice
How do I know how many staff members I need for my event?
1 bartender for every 100-drinking guest (per 50 for weddings)
Plated meals: 1 server for every 20 guest & 2 Lead Servers
Staff served buffet: 1 server for every 25 guest & 2 Lead servers
Banquet self-serve buffet: 1 server for every 25 guest & 1 lead server
Events over 125 guest will require a Lead/Banquet Captain
What's your cancellation policy? Deposits are non-refundable and 25% minimum required to secure your event. Within 21 days you can add services only. If you cancel 14 days prior to your event there is a 40% cancellation charge. If you cancel the day of the event there is a 100% cancellation fee.
How much time do I need to include for set up/breakdown? For bartending we request a minimum of 30 minutes before your event time and 30 mins at the end (more than 100 guest additional time needed) and for waitstaff we require a minimum of 1 hour of set up and 1 hour of breakdown (if over 200 guest additional time will be required). Our staff can arrive up to 10-15 minutes prior to the set up time, to unload, to speak with host about set up and make sure everyone is in uniform and ready to begin setup at your start time.
What will I need to provide for Bartender? Bartenders come equipped with bartender kit to make any drink, wine key, bottle opener, ice bucket, scoop, bar towels, speed bottles, pourers and juice bottles.
You will need to provide Alcohol, mixers, bar station, ice, coolers, cups, napkins, straws and trash can (we do offer rentals and purchase of all items above). Alcohol packages and all other items can be added to your invoice
For other questions about your event please ask for a copy of our staffing agreement.
What does the staff wear? All staff wear black pants and black shoes. We provide different options of shirts based on your event or preference: Black button down, black shirt, or corset for bartenders. White button down or black shirt with black aprons for waitstaff. Our Barbacks, bussers and set up and break down team wear black shirts.
What type of payment do you accept? All invoices are sent via email with a link to make a payment via debit/check or credit card (there is a 3.75% fee assessed for this service). You may also mail a check to the office. Please give 3 extra days from your due date for us to receive payment on time. We do not allow staff to take payments during your event. If you need additional time during your event please contact a manager to send an invoice to pay on site.
Are there additional fees for Holidays? Holidays are considered premium rate. Below are the additional per hour/per staff rate:
Mother's day/Father's Day/Halloween: $3/hr
Superbowl, Valentine's, Memorial, 4th of July, Labor Day: $4/hr
Thanksgiving Day/Christmas Eve/Day, New year's Eve/Day : $5/hr
Are there any other fees ? Travel fees are assessed when Venue or Location is more than 25 miles from Downtown Atlanta or any major city center.
Booking fees are assessed to all invoices to cover booking staff and handling followup and gathering information prior to your event.